Support

What can we help you with?

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Account activation message never received

Please contact support, they'll activate your account manually.

Couldn't find what you were looking for?

I entered the wrong e-mail when registering, is there a way to change it?

Please go to this page: https://1cgames.net/profile?active-page=setting . You can change your e-mail address in the Account section.

Couldn't find what you were looking for?

I forgot my account's password

Go to our site: https://1cgames.net/ and click on "Forget password" in the login pop-up window.

Couldn't find what you were looking for?

Where do I find my password if I haven't created one yet?

There are two ways to register: via an e-mail account, or through social media. An initial password is created only when using the first method. If you registered through a social network, then, in the launcher, you'll need to press the 1CGAMES Site button and then log in through the social media you used. However, if you registered through social media, you can also register an e-mail address in the Account section on this page: https://1cgames.net/profile?active-page=setting. You can then set up a password. Logging in is then possible via both social media and an e-mail + password combination.

Couldn't find what you were looking for?